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Debt Recovery is Recoveries Corps core competency.
Its specialised service offerings; from early intervention reminder calls through to litigation, allow clients to benefit from a stand-alone segmented service or a fully integrated end-to-end collection solution.
The success of Recoveries Corps debt collection model is founded in its people and processes;
- People - Investment in recruitment, training, staff development and Quality Assurance ensures all staff are expert collectors who provide excellent customer service to both its clients and debtors in line with Recoveries Corps core values.
- Processes - The business owns proprietary collection software and invests in innovation with its dedicated IT business unit. Its automated dialing technology and custom built scoring applications enable Recoveries Corps' sophisticated collection models to be continuously enhanced.
Recoveries Corps collection processes are geared to return the highest possible collection results to its clients, without compromising its adherence to compliance.
Recoveries Corps suite of flexible debt recovery services include;
- General Ledger Outsourcing - total outsourcing model that ensures complete management of a clients accounts receivables process, from printing of invoices on their letterhead through to collection.
- Reminder Call Services - write off prevention measures including early intervention reminder calls and arrangement management.
- Debt Recovery - tailored workflow models offering portfolio management, demand letters, telephone campaigns, debtor profiling, skip tracing and field calls.
- Litigation Services - specialist legal advice and representation for all civil procedures.
- Collection Software - a feature based collection system tailored to the requirements of each client.
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Recoveries Corps Collection Expertise
Recoveries Corps collection expertise is dedicated to the following market segments;
- Debt Recovery
- Corporate Collections
- Business to Business
- Business to Consumer
- Government Collections
- Insurance Recoveries
Debt Recovery
Corporate Collections
Business to Business - clients benefit from Recoveries Corps proven methodologies which optimise results regardless of the stage of recovery. Specialist Portfolio Managers can manage each account, commencing with early intervention reminder calls to prevent the liability escalating to a non-performing debt, through to referring the account for litigation to recover and return written off funds.
Recoveries Corp seek to mediate and negotiate rather than litigate, however litigation and specialist legal advice is offered through Mason Black Lawyers, Recoveries Corp's incorporate legal practice.
Business to Consumer - Acting on behalf of major corporations with a consumer or debtor base, Recoveries Corps consumer collection strategy applies its automated dialing technology to maximise contact with consumers, and therefore maximise recovery rates for its clients.
Government Collections
Recoveries Corps focus on its people and processes has enables the Company to be a leader in the management of Government collection portfolios.
Providing collection services to two of the largest Australian Federal Government agencies and one of the largest Victorian State Government Departments, Recoveries Corp understands the complexity of Government collections and works with each agency to ensure ethical, yet effective collection strategies are employed.
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Why Major Organisations Partner with Recoveries Corp
Recoveries Corp is 100% Australian owned and operated and differentiates itself through its;
- 19 years of experience in the collection industry
- Business vision, values and systems that have made it number one in insurance recoveries and at the forefront of debt recovery
- Infrastructure to support large contracts and large file loads
- Proprietary owned collection software and an IT business unit that can provide tailored solutions to each clients requirements
- Substantial investment in training supported by three full time dedicated training officers, an onsite training room, an intensive induction program and an RTO approved training program
- Quality Assurance (AS/NZS ISO 9001:2000), that ensures its processes meet government regulations and client specifications
- Complete transparency, with 24/7 client access to their files
- Government experience at all levels; Local, State and Federal
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Contact Recoveries Corp
For more information about Recoveries Corp please contact 1300 663 060 or via webinfo@recoveriescorp.com.au.
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