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Recoveries Corp has a suite of flexible business services designed to deliver much greater efficiency in its clients’ receivables management and markedly better outcomes in their debt recovery. Clients can take advantage of a stand-alone component, such as call reminder campaigns, or benefit from our fully integrated ledger management.
Insurance Recoveries
The largest insurance recovery company in Australia, Recoveries Corp specialises in subrogation of losses incurred due to third party negligence in the following insurance classes: motor vehicle, household and commercial property, construction, liability (public, product and professional), compulsory third party and workers compensation.
Services include audits of closed insurance files to identify “claims leakage”, management of clients’ insurance recovery processes, and reviews of clients’ business processes to protect against claims leakage and better manage their claims recovery function.
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Debt Recovery
Debt recovery is the core competency of Recoveries Corp. Its processes are driven by well-trained teams with a high degree of industry-specific expertise. The use of collection tools such as demand letters, telephone demand campaigns, field calls and litigation is underpinned by unique technology that achieves maximum efficiency, better recovery outcomes and transparent client reporting.
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Tracing Services
Specialist skills and up to date knowledge of relevant legislation are essential for effective tracing services. Staff are chosen for their maturity, integrity and strong ethics, and are trained by Mason Black Lawyers, Recoveries Corps legal associates. Tracing services can be used to locate delinquent debtors as a stand-alone service, or as part of the collection process.
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Litigation Management
Mason Black Lawyers are specialists in claims and debt recovery. They’re always available to advise Recoveries Corps clients, and offer streamlined, cost-effective services either as a point of escalation in the recovery process or as a stand-alone service.
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General Ledger Outsourcing
Clients who use the general ledger outsourcing service benefit from lower overheads, faster cash injection from recoveries, no loss of good will and a reduction in doubtful debt provisions and write offs. Recoveries Corp offer a complete accounts receivable service, from the printing of invoices on your letterhead through to collection.
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Call Centre Expertise
Recoveries Corps Call Centre provides a cost-effective service for pre-collection reminder calls, courtesy calls, payment arrangement reminder calls and demand calls. Staff are trained to achieve the best outcomes, while handling its client's customers in a professional manner that protects each brand and reputation. Maximum efficiency is delivered through technology such as predictive diallers, by operator scorecards and key performance indicators.
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Online Access
Clients can view full file histories at any time and communicate directly with their dedicated Account Manager through Recoveries Corps user-friendly online system, Recoveries Live. This transparent system allows client to upload new data, file notes, add payment updates and check detailed file histories that include the date, time and outcome of all communications with debtors.
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Consulting Services
Clients who use Recoveries Corps Consulting Services can achieve significant improvements in their receivables management process. Following an on-site audit of debt collection processes and risk management procedures, recommendations are made to maximise cash flow, reduce late payments and minimise exposure to bad debts.
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Advanced Collection System (ACS)
Nearly a decade of debt recovery expertise has gone into the development of this in-house software solution for medium to large organisations. ACS provides clients with fully integrated claims accounting, work flow management (work queuing), user diaries, notepad facilities, document production, payment arrangement management, batch loading facilities, data extraction facilities and comprehensive reporting.
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